Dovetail - Notice history

All systems operational

100.0% uptime

Projects - Operational

100.0% uptime
Dec 2023 · 100.0%Jan 2024 · 100.0%Feb · 100.0%

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Dec 2023
Jan 2024
Feb 2024

Channels - Operational

100.0% uptime
Dec 2023 · 100.0%Jan 2024 · 100.0%Feb · 100.0%

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Dec 2023
Jan 2024
Feb 2024

Chat - Operational

100.0% uptime
Dec 2023 · 100.0%Jan 2024 · 100.0%Feb · 100.0%

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Dec 2023
Jan 2024
Feb 2024

Agents - Operational

100.0% uptime
Dec 2023 · 100.0%Jan 2024 · 100.0%Feb · 100.0%

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Dec 2023
Jan 2024
Feb 2024

Ask Dovetail - Operational

100.0% uptime
Dec 2023 · 100.0%Jan 2024 · 100.0%Feb · 100.0%

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Dec 2023
Jan 2024
Feb 2024

Billing & payments - Operational

100.0% uptime
Dec 2023 · 100.0%Jan 2024 · 100.0%Feb · 100.0%

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Dec 2023
Jan 2024
Feb 2024

Authentication - Operational

100.0% uptime
Dec 2023 · 100.0%Jan 2024 · 100.0%Feb · 100.0%

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Dec 2023
Jan 2024
Feb 2024

Docs - Operational

100.0% uptime
Dec 2023 · 100.0%Jan 2024 · 100.0%Feb · 100.0%

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Dec 2023
Jan 2024
Feb 2024

Integrations - Operational

100.0% uptime
Dec 2023 · 100.0%Jan 2024 · 100.0%Feb · 100.0%

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Dec 2023
Jan 2024
Feb 2024

API and MCP - Operational

100.0% uptime
Dec 2023 · 100.0%Jan 2024 · 100.0%Feb · 100.0%

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Dec 2023
Jan 2024
Feb 2024

Marketing website - Operational

100.0% uptime
Dec 2023 · 100.0%Jan 2024 · 100.0%Feb · 100.0%

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Dec 2023
Jan 2024
Feb 2024

Notice history

View current status

Feb 2024

Project readmes fail to load
Resolved36 minutes
  • ResolvedUTC

    This incident has been resolved. Please refresh your browser to pick up the fix. Apologies again for the inconvenience.

  • IdentifiedUTC

    We're currently working on a fix. Apologies for the inconvenience!

Tag page is currently unavailable.
Resolved40 minutes
  • ResolvedUTC
    This incident has been resolved.
  • IdentifiedUTC
    We are continuing to work on a fix for this incident.
Some file uploads are failing
Resolved2 hours 9 minutes
  • ResolvedUTC

    A remediation has been deployed, and all file uploads should work again. Please refresh your browser to pick up the fix.

    We're still working on fixing previous failed uploads. We'll post an update when that is complete.

  • InvestigatingUTC

    Some file uploads fail, with a "Processing failed" error message. We're currently investigating this incident, and apologise for the inconvenience.

Project export is currently unavailable
Resolved2 hours 11 minutes
  • ResolvedUTC

    This incident has been resolved. Please refresh your page.

  • IdentifiedUTC
    We are continuing to work on a fix for this incident.

Jan 2024

Dovetail is unavailable
Resolved1 hour 27 minutes
  • ResolvedUTC

    This incident has been resolved.

  • InvestigatingUTC

    We are currently investigating this incident.

Insight creation and editing is broken
ResolvedPartial outage
  • ResolvedUTC

    This incident has been resolved. To pick up the fix, please refresh Dovetail in your browser. Thank you for your patience while we worked on this, and apologies again for any inconveniences we've caused!

  • IdentifiedUTC

    Insight editing is currently broken. We're working on a fix right now. Apologies for the inconvenience!

Canvas clustering removes text objects
Resolved1 hour 9 minutes
  • ResolvedUTC

    This incident has been resolved.

  • MonitoringUTC

    We implemented a fix and are currently monitoring the result.

  • IdentifiedUTC

    We are continuing to work on a fix for this incident.

  • InvestigatingUTC

    We are currently investigating this incident.

Notes editor experiencing issues with video and audio file uploads
ResolvedDegraded performance16 minutes
  • ResolvedUTC

    This incident has been resolved.

  • MonitoringUTC

    We implemented a fix and are currently monitoring the result.

  • IdentifiedUTC

    We are continuing to work on a fix for this incident.

  • InvestigatingUTC

    We are currently investigating this incident.

User invites from settings page not working
ResolvedDegraded performance1 hour 7 minutes
  • ResolvedUTC

    This incident has been resolved. Apologies for the inconvenience!

  • MonitoringUTC

    We implemented a fix and are currently monitoring the result.

  • IdentifiedUTC

    User invites from the Settings > User page currently do not work. As a workaround, invite users via the Project or Folder share flows.

Dec 2023

No notices reported this month

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Dec 2023 to Feb 2024

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