Dovetail - Notice history

All systems operational

100% - uptime

Projects - Operational

100% - uptime
Dec 2021 · 100.0%Jan 2022 · 100.0%Feb · 100.0%

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Dec 2021
Jan 2022
Feb 2022

Channels - Operational

100% - uptime
Dec 2021 · 100.0%Jan 2022 · 100.0%Feb · 100.0%

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Dec 2021
Jan 2022
Feb 2022

Ask Dovetail - Operational

100% - uptime
Dec 2021 · 100.0%Jan 2022 · 100.0%Feb · 100.0%

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Dec 2021
Jan 2022
Feb 2022

Magic features - Operational

100% - uptime
Dec 2021 · 100.0%Jan 2022 · 100.0%Feb · 100.0%

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Dec 2021
Jan 2022
Feb 2022

Billing & payments - Operational

100% - uptime
Dec 2021 · 100.0%Jan 2022 · 100.0%Feb · 100.0%

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Dec 2021
Jan 2022
Feb 2022

Authentication - Operational

100% - uptime
Dec 2021 · 100.0%Jan 2022 · 100.0%Feb · 100.0%

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Dec 2021
Jan 2022
Feb 2022

Integrations - Operational

100% - uptime
Dec 2021 · 100.0%Jan 2022 · 100.0%Feb · 100.0%

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Dec 2021
Jan 2022
Feb 2022

API - Operational

100% - uptime
Dec 2021 · 100.0%Jan 2022 · 100.0%Feb · 100.0%

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Dec 2021
Jan 2022
Feb 2022

Notice history

Feb 2022

Images and attachments not loading
  • Resolved
    Resolved

    Images and attachments in stories, notes, and insights were not loading.

Jan 2022

No notices reported this month

Dec 2021

Multimedia processing outage
  • Resolved
    Resolved

    This incident has been resolved.

  • Monitoring
    Monitoring

    AWS has remediated their incident and our multimedia processing is working through the failed jobs.

  • Identified
    Identified

    We have identified AWS – one of our service providers – is having an outage that is affecting our ability to process multimedia files.

  • Investigating
    Investigating

    We are currently investigating this issue.

Incident at AWS causing issues in Dovetail
  • Resolved
    Resolved

    This incident has been resolved.

  • Monitoring
    Monitoring

    AWS is currently experiencing a widespread incident which is effecting Dovetail. Customers have reported experiencing issues with video playback. AWS have identified the issue and are implementing a fix

Slow audio video processing
  • Resolved
    Resolved

    This incident has been resolved.

  • Monitoring
    Monitoring

    A fix has been implemented and we are monitoring the results.

  • Identified
    Identified

    Audio and video files are taking longer to process than usual. The problem has been identified and a fix is being implemented

Dec 2021 to Feb 2022

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