Projects - Operational
Projects
Channels - Operational
Channels
Chat - Operational
Chat
Agents - Operational
Agents
Ask Dovetail - Operational
Ask Dovetail
Billing & payments - Operational
Billing & payments
Authentication - Operational
Authentication
Docs - Operational
Docs
Integrations - Operational
Integrations
API and MCP - Operational
API and MCP
Marketing website - Operational
Marketing website
Notice history
View current statusAug 2025
- Resolved · UTC
We have successfully resolved this incident! Chat is now available again in all instances.
Thank you for your patience, and we apologize for any inconvenience caused. Please reach out to our support team if you are still experiencing issues. - Identified · UTC
Contextual chat is failing in some instances. We have identified a potential cause and are continuing to work on a fix for this incident.
- Investigating · UTCWe are currently investigating this incident.
Jun 2025
- Resolved · UTC
Our marketing website (dovetail.com) is now stable and we are confident this incident is now resolved.
✅ Dovetail remains fully operational — please note, the product has been unaffected during this time and customers can continue to login and use the product as usual.
Thank you for your patience and please reach out to our support team on support@dovetail.com if you are still experiencing any issues.
- Monitoring · UTCWhile services are slowly returning to normal, we are still experiencing issues with our marketing website ([dovetail.com](http://dovetail.com)) in both Australia and New Zealand. ✅ **Dovetail remains fully operational** — please note, the product has been unaffected during this time and customers can continue to [login](https://dovetail.com/start) and use the product as usual. Thank you for your patience and please [reach out to our support team](https://dovetail.com/help/) if you are experiencing any issues.
- Resolved · UTC
Services are now returning to normal and our marketing website (dovetail.com) is accessible again. We are continuing to monitor the situation.
✅ Dovetail remains fully operational — please note, the product has been unaffected during this time and customers can continue to access and use the product as usual.
Thank you for your patience and please reach out to our support team if you are still experiencing any issues.
- Identified · UTCOur marketing site is temporarily unavailable due to an ongoing outage with our hosting provider. We are working on a interim solution and will update as soon as service is restored. ✅ **Dovetail remains fully operational** — customers can continue to access and use the product as usual. Thank you for your patience and please [reach out to our support team](https://dovetail.com/help/) for any questions or queries.