Dovetail - Some customers are incorrectly shown an empty state in folders – Incident details

All systems operational

Some customers are incorrectly shown an empty state in folders

Resolved
Degraded performance
Started 4 months agoLasted about 2 hours

Affected

Core

Degraded performance from 7:10 PM to 8:47 PM, Operational from 8:47 PM to 8:47 PM

Core - USA

Degraded performance from 7:10 PM to 8:47 PM, Operational from 8:47 PM to 8:47 PM

Core - Europe

Degraded performance from 7:10 PM to 8:47 PM, Operational from 8:47 PM to 8:47 PM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Identified
    Identified

    We've identified the problem and are working on a fix

  • Investigating
    Investigating
    We are currently investigating this incident.