Dovetail - Notice history

All systems operational

100% - uptime

Projects - Operational

100% - uptime
Feb 2026 · 100.0%Mar · 99.84%Apr · 100.0%

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Feb 2026
Mar 2026
Apr 2026

Channels - Operational

100% - uptime
Feb 2026 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2026
Mar 2026
Apr 2026

Recruit - Operational

100% - uptime
Feb 2026 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2026
Mar 2026
Apr 2026

Ask Dovetail - Operational

100% - uptime
Feb 2026 · 99.97%Mar · 100.0%Apr · 100.0%

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Feb 2026
Mar 2026
Apr 2026

Magic features - Operational

100% - uptime
Feb 2026 · 100.0%Mar · 99.84%Apr · 100.0%

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Feb 2026
Mar 2026
Apr 2026

Billing & payments - Operational

100% - uptime
Feb 2026 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2026
Mar 2026
Apr 2026

Authentication - Operational

100% - uptime
Feb 2026 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2026
Mar 2026
Apr 2026

Integrations - Operational

98% - uptime
Feb 2026 · 100.0%Mar · 100.0%Apr · 94.06%

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Feb 2026
Mar 2026
Apr 2026

API - Operational

100% - uptime
Feb 2026 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2026
Mar 2026
Apr 2026

Marketing website - Operational

100% - uptime
Feb 2026 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2026
Mar 2026
Apr 2026

Notice history

Apr 2026

Integration maintenance
  • Resolved
    Resolved

    We have completed maintenance on integrations. Some integrations will require reconnection. If you require assistance, out to support@dovetail.com so that we can help. Thanks for your patience.

  • Update
    Update

    We are continuing to conduct maintenance on a number of our partner integrations. Customers may experience short periods of downtime while this work completes. No customer data will be lost while these changes occur. We will provide regular updates until work is completed.

  • Identified
    Identified

    We are currently conducting maintenance to a number of our integration partner connections. Customers may experience short periods of downtime while this work completes. No customer data will be lost while these changes occur. We will provide regular updates until work is completed.

Mar 2026

Playback issues with redacted videos
  • Resolved
    Resolved

    This incident has been resolved. If you continue to run into this issue, please reach out to support@dovetail.com so that we can have a look. Thanks for your patience.

  • Investigating
    Investigating

    We are currently investigating an incident that is impacting playback for redacted videos. Please note that this incident is only impacting users with Viewer role.

AI docs (beta) is temporarily unavailable
  • Resolved
    Resolved

    This issue has been resolved. Please refresh your page and try generating an AI doc again. Thank you for your patience!

  • Investigating
    Investigating

    We are investigating an issue with AI docs (beta) and it is currently unavailable across all regions. As a workaround, users can generate a doc from chat.

Contextual Chat unavailable for AU Region
  • Resolved
    Resolved

    We have released a fix for this issue. Contextual Chat is now fully operational for all AU hosted workspaces. We appreciate your patience while we resolved this.

    If you continue to experience any issues, please contact our team at support@dovetail.com so we can look into this again.

  • Identified
    Identified

    Contextual chat is currently down for workspaces with AI processing regions set to 'Australia'.

    Our team is currently working on a fix for this issue. Thank you for your patience with us.

Feb 2026

Ask Dovetail performance issue
  • Resolved
    Resolved

    We've diagnosed the issue and confirmed that the incident has not impacted any customer workspaces. Please reach out to support@dovetail.com if you are finding any Ask Dovetail related issues in your workspace.

  • Identified
    Identified

    We’re currently investigating an issue affecting Ask Dovetail in Slack and Teams for customers who currently have multiple Slack or Teams connections set up to a single workspace.

    As a workaround, disconnect all existing connections and reconnect a single connection to Slack or Teams.

Feb 2026 to Apr 2026

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