Dovetail - Notice history

100% - uptime

Projects - Operational

100% - uptime
Oct 2024 · 99.98%Nov · 100.0%Dec · 100.0%
Oct 2024
Nov 2024
Dec 2024

Channels - Operational

100% - uptime
Oct 2024 · 99.98%Nov · 100.0%Dec · 100.0%
Oct 2024
Nov 2024
Dec 2024

Ask Dovetail - Operational

100% - uptime
Oct 2024 · 99.98%Nov · 100.0%Dec · 100.0%
Oct 2024
Nov 2024
Dec 2024

Magic features - Operational

100% - uptime
Oct 2024 · 99.98%Nov · 100.0%Dec · 100.0%
Oct 2024
Nov 2024
Dec 2024

Billing & payments - Operational

100% - uptime
Oct 2024 · 99.98%Nov · 100.0%Dec · 100.0%
Oct 2024
Nov 2024
Dec 2024

Authentication - Operational

100% - uptime
Oct 2024 · 99.98%Nov · 100.0%Dec · 100.0%
Oct 2024
Nov 2024
Dec 2024

Integrations - Operational

100% - uptime
Oct 2024 · 100.0%Nov · 100.0%Dec · 100.0%
Oct 2024
Nov 2024
Dec 2024

API - Operational

100% - uptime
Oct 2024 · 100.0%Nov · 100.0%Dec · 100.0%
Oct 2024
Nov 2024
Dec 2024

Notice history

Dec 2024

No notices reported this month

Nov 2024

No notices reported this month

Oct 2024

Some users are unable to download reels
  • Resolved
    Resolved

    This issue has now been resolved, and reels can be successfully downloaded. Please contact our support team if you are still experiencing problems!

  • Update
    Update

    We are continuing to work on fixing reel downloads. Unfortunately the issue may persist for the next couple of hours. In the meantime, as a workaround, we recommend using web links or inviting users to your workspace as free viewers to share highlight reels. We apologize for any inconvenience caused and appreciate your patience. We'll provide further updates as soon as possible.

  • Update
    Update

    We're continuing to work on a fix for the issue impacting reel downloads. As a workaround, we recommend using web links or inviting users to your workspace as free viewers to share highlight reels. We apologize for the inconvenience and appreciate your patience. We'll provide further updates as soon as possible.

  • Identified
    Identified

    We've identified the issue and are working to find and resolve the root cause. Unfortunately, there are no workarounds at this time. We apologize for any inconvenience caused and will provide further updates as soon as possible.

  • Update
    Update

    Some users are able to download after some time whilst other downloads fail. We are continuing to investigate.

  • Investigating
    Investigating

    Some users are unable to download reels. We're investigating the issue and will provide updates as soon as possible! Sorry for any inconvenience caused.

Oct 2024 to Dec 2024

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