Dovetail - Transcriptions failing for new uploads – Incident details

All systems operational

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Transcriptions failing for new uploads

ResolvedPartial outage1 hour 33 minutes

Affected

Dovetail web application

Major outage from 6:00 PM to 7:33 PM

Projects

Major outage from 6:00 PM to 7:33 PM

  • ResolvedUTC

    We are continuing to work on a fix for this incident.

  • InvestigatingUTC

    We're investigating an issue that's stopping new transcriptions from completing. Uploaded audio and video files may show a failed or stuck transcription.