Dovetail - Notice history

For users who had an editor open, changes made may have failed to save for up to 2 hour and 40 minutes, or until the page was refreshed.

This incident has been resolved.

We are currently investigating this incident.

We have identified a potential issue where data is not being saved when making changes in our editor, specifically when adding headers.

We are seeing degraded search performance and timeouts. We are currently investigating the issue and planning remediation.

Community templates are unavailable for existing workspaces in the European region.

We are aware of an issue where some customers may experience a “something went wrong” error when trying to edit notes and insights and are investigating.

Transcriptions are not processing for some users. We are currently investigating this issue.

The issue has been identified and a fix is being implemented.

We've identified an issue where community template pages aren't loading on dovetailapp.com. You can, however, continue to these pages via your workspace.

Some users are experiencing issues deleting one or more project from their "Projects" page. While we determine the root cause, you can work around this by going into the project settings and deleting your project from there.

We are experiencing reports of some users being unable to access notes, projects, and insights. We are currently investigating the issue.