Dovetail - Notice history

All systems operational

100.0% uptime

Projects - Operational

100.0% uptime
Jun 2023 · 100.0%Jul · 100.0%Aug · 100.0%

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Jun 2023
Jul 2023
Aug 2023

Channels - Operational

100.0% uptime
Jun 2023 · 100.0%Jul · 100.0%Aug · 100.0%

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Jun 2023
Jul 2023
Aug 2023

Chat - Operational

100.0% uptime
Jun 2023 · 100.0%Jul · 100.0%Aug · 100.0%

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Jun 2023
Jul 2023
Aug 2023

Agents - Operational

100.0% uptime
Jun 2023 · 100.0%Jul · 100.0%Aug · 100.0%

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Jun 2023
Jul 2023
Aug 2023

Ask Dovetail - Operational

100.0% uptime
Jun 2023 · 100.0%Jul · 100.0%Aug · 100.0%

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Jun 2023
Jul 2023
Aug 2023

Billing & payments - Operational

100.0% uptime
Jun 2023 · 100.0%Jul · 100.0%Aug · 100.0%

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Jun 2023
Jul 2023
Aug 2023

Authentication - Operational

100.0% uptime
Jun 2023 · 100.0%Jul · 100.0%Aug · 100.0%

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Jun 2023
Jul 2023
Aug 2023

Docs - Operational

100.0% uptime
Jun 2023 · 100.0%Jul · 100.0%Aug · 100.0%

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Jun 2023
Jul 2023
Aug 2023

Integrations - Operational

100.0% uptime
Jun 2023 · 100.0%Jul · 100.0%Aug · 100.0%

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Jun 2023
Jul 2023
Aug 2023

API and MCP - Operational

100.0% uptime
Jun 2023 · 100.0%Jul · 100.0%Aug · 100.0%

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Jun 2023
Jul 2023
Aug 2023

Marketing website - Operational

100.0% uptime
Jun 2023 · 100.0%Jul · 100.0%Aug · 100.0%

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Jun 2023
Jul 2023
Aug 2023

Notice history

View current status

Aug 2023

"This page couldn’t be loaded" on Home, when browsing projects and settings
ResolvedMajor outage1 hour 23 minutes
  • ResolvedUTC

    This incident has been resolved.

  • MonitoringUTC

    Users affected will need to hard reload their browser

    Chrome/Firefox/Edge: Cmd + Shift + R (Mac), Ctrl + F5 (Windows)
    Safari: Cmd + Opt + E then refresh

  • InvestigatingUTC

    We are currently investigating this incident.

Zoom videos failing to import in US region
ResolvedDegraded performance21 minutes
  • ResolvedUTC

    This incident has been resolved.

  • InvestigatingUTC

    We are currently investigating this incident.

Jul 2023

Images not showing in emails
Resolved260 hours 16 minutes
  • ResolvedUTC

    The rollback from Google started rolling out last week. As of this morning, the emails seems to displaying images again as expected.
    This incident has been resolved.

  • MonitoringUTC

    Emails without images were noticed earlier today.
    Turns out Gmail rolled out changes to not support CSS background images anymore.
    Comments and complaints to Google relating to the issue seems to have started arising online about a week ago.
    A comment in the issue tracker by a Google employee said they were making a fix for it.

Video transcription is failing for US & EU workspaces
ResolvedMajor outage1 hour 12 minutes
  • ResolvedUTC

    This incident has been resolved.

  • IdentifiedUTC

    We've identified a fix and are in the process of rolling it out.

Some emails may not be sending
ResolvedDegraded performance13 minutes
  • ResolvedUTC

    This incident has been resolved.

  • InvestigatingUTC

    We are currently investigating this incident.

Select highlight clips are not playable
Resolved22 minutes
  • ResolvedUTC

    This incident has been resolved.

  • IdentifiedUTC

    Highlight clips for video recordings that have been deleted because of data retention policies are not playable.

    We are currently investigating this incident.

Accepting team invites is no longer working
ResolvedDegraded performance2 hours 10 minutes
  • ResolvedUTC

    This incident has been resolved.

  • IdentifiedUTC

    We are continuing to work on a fix for this incident.

  • InvestigatingUTC

    We are currently investigating this incident.

Jun 2023

Unable to create new workspace and join existing workspace
Resolved2 hours 12 minutes
  • ResolvedUTC

    This incident has been resolved.

  • MonitoringUTC

    We are currently monitoring the issue.

  • IdentifiedUTC

    Our cloud provider is currently experiencing an outage causing a degradation in our services

  • InvestigatingUTC

    We are currently investigating this incident.

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Jun 2023 to Aug 2023

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