Dovetail - Slow audio video processing – Incident details

All systems operational

Slow audio video processing

Resolved
Degraded performance
Started almost 3 years agoLasted about 1 hour

Affected

Multimedia processing

Degraded performance from 2:17 AM to 3:03 AM

Multimedia processing - USA

Degraded performance from 2:17 AM to 3:03 AM

Updates
  • Resolved
    Resolved

    This incident has been resolved.

  • Monitoring
    Monitoring

    A fix has been implemented and we are monitoring the results.

  • Identified
    Identified

    Audio and video files are taking longer to process than usual. The problem has been identified and a fix is being implemented