Dovetail - Dovetail homepage unavailable for some customers – Incident details

All systems operational

Dovetail homepage unavailable for some customers

Resolved
Degraded performance
Started over 2 years agoLasted about 1 hour

Affected

Core

Degraded performance from 10:23 AM to 11:17 AM

Core - USA

Degraded performance from 10:23 AM to 11:17 AM

Updates
  • Resolved
    Resolved

    This issue has now been resolved.

  • Identified
    Identified

    The homepage (https://dovetailapp.com/home/) is unavailable for some customers on our Analysis plan. Affected customers will see a message stating that they do not have access. We have identified the issue, and are currently working on a fix.