Dovetail homepage unavailable for some customers

Resolved

Degraded performance

Started over 4 years agoMarch 21, 2022Lasted about 1 hourMarch 21, 202210:2311:17 AMUTC

Updates

Resolved
March 21, 2022 at 11:17 AMUTC
Resolved
March 21, 2022 at 11:17 AMUTC
This issue has now been resolved.
Identified
March 21, 2022 at 10:23 AMUTC
Identified
March 21, 2022 at 10:23 AMUTC
The homepage (https://dovetailapp.com/home/) is unavailable for some customers on our Analysis plan. Affected customers will see a message stating that they do not have access. We have identified the issue, and are currently working on a fix.

Dovetail - Dovetail homepage unavailable for some customers – Incident details