Emails temporarily unavailable

Resolved

Degraded performance

Started over 2 years agoLasted about 2 hours

Affected

AWS

Emails

Authentication

Authentication - USA

Updates

Resolved
May 11, 2022 at 8:41 AM
Resolved
May 11, 2022 at 8:41 AM
This incident has been resolved.
Monitoring
May 11, 2022 at 6:51 AM
Update
May 11, 2022 at 6:51 AM
We are continuing to monitor for any further issues.
Monitoring
May 11, 2022 at 6:51 AM
Monitoring
May 11, 2022 at 6:51 AM
A fix has been implemented and we are monitoring the results.
Identified
May 11, 2022 at 6:13 AM
Identified
May 11, 2022 at 6:13 AM
Due to an upstream provider issue, Dovetail currently can not send outbound emails. This effects sharing, invites and new sign up email verification. We are working with our provider to solve this issue.

Dovetail - Emails temporarily unavailable – Incident details