Creating / updating notes / insights / stories / comments / readmes is failing for some users

Resolved
Partial outage
Started almost 2 years ago Lasted about 2 hours

Affected

Core
Core - USA
Updates
  • Resolved
    Resolved

    This incident has been resolved

  • Monitoring
    Monitoring

    The fix has been deployed and the issues have been resolved. We are monitoring for further issues

  • Identified
    Update

    We are deploying a fix for the issues and will begin monitoring for further problems

  • Identified
    Identified

    The scope of the issue has been identified and we are working on a fix. - Viewers cannot create inline comments - Playback users without Markup access cannot edit stories with references to entities within projects - Markup / Playback users without Backstage access cannot edit notes / insights / stories / comments / homepages that reference People

  • Investigating
    Investigating

    We are currently investigating this issue.