Transcriptions taking a long time or failing to be added to notes

Resolved

Major outage

Started about 2 years agoLasted about 3 hours

Updates

Resolved
September 21, 2022 at 1:43 AM
Resolved
September 21, 2022 at 1:43 AM
This incident has been resolved.
Investigating
September 20, 2022 at 10:34 PM
Investigating
September 20, 2022 at 10:34 PM
Due to an issue with an upstream service provider, transcriptions may take a long time or fail when requested on videos in Dovetail notes.

Dovetail - Transcriptions taking a long time or failing to be added to notes – Incident details