Dovetail - Search not functional when using non-English characters – Incident details

All systems operational

Search not functional when using non-English characters

Resolved
Degraded performance
Started almost 4 years agoLasted about 2 hours
Updates
  • Resolved
    UTC
    Resolved

    This incident has been resolved.

  • Monitoring
    UTC
    Monitoring

    A fix has been implemented and we are monitoring the results.

  • Update
    UTC
    Update

    The fix is being deployed

  • Identified
    UTC
    Identified

    The issue has been identified and a fix is being implemented.

  • Investigating
    UTC
    Investigating

    When attempting to search or filter Dovetail note, highlight, and insight content (including titles) using non-English characters, the search will fail with an error or not be performed.