Dovetail - Video playback and images are unavailable for a subset of users – Incident details

All systems operational

Video playback and images are unavailable for a subset of users

Resolved
Partial outage
Started about 2 years agoLasted about 3 hours
Updates
  • Resolved
    Resolved

    This incident has been resolved.

  • Monitoring
    Monitoring

    A fix has been implemented and we are monitoring the results.

  • Update
    Update

    We have restored functionality for most users, and are continuing to work on a fix for the underlying issue.

  • Identified
    Identified

    The issue has been identified and a fix is being implemented.

  • Update
    Update

    We are continuing to investigate this issue.

  • Investigating
    Investigating

    We are currently investigating this issue.