Transcriptions failing for some users

Resolved

Degraded performance

Started over 1 year agoLasted about 3 hours

Affected

Transcription

Transcription - USA

Updates

Resolved
February 27, 2023 at 11:14 PM
Resolved
February 27, 2023 at 11:14 PM
This incident has been resolved.
Identified
February 27, 2023 at 9:04 PM
Identified
February 27, 2023 at 9:04 PM
The issue has been identified and a fix is being implemented.
Investigating
February 27, 2023 at 7:50 PM
Investigating
February 27, 2023 at 7:50 PM
Transcriptions are not processing for some users. We are currently investigating this issue.

Dovetail - Transcriptions failing for some users – Incident details