Dovetail - Notice history

100% - uptime

Projects - Operational

100% - uptime
Jul 2026 · 100.0%Aug · 99.60%Sep · 100.0%
Jul 2026
Aug 2026
Sep 2026

Channels - Operational

100% - uptime
Jul 2026 · 100.0%Aug · 100.0%Sep · 100.0%
Jul 2026
Aug 2026
Sep 2026

Chat - Operational

100% - uptime
Jul 2026 · 100.0%Aug · 100.0%Sep · 100.0%
Jul 2026
Aug 2026
Sep 2026

Agents - Operational

100% - uptime
Jul 2026 · 100.0%Aug · 100.0%Sep · 100.0%
Jul 2026
Aug 2026
Sep 2026

Ask Dovetail - Operational

100% - uptime
Jul 2026 · 100.0%Aug · 100.0%Sep · 100.0%
Jul 2026
Aug 2026
Sep 2026

Billing & payments - Operational

100% - uptime
Jul 2026 · 100.0%Aug · 100.0%Sep · 100.0%
Jul 2026
Aug 2026
Sep 2026

Authentication - Operational

100% - uptime
Jul 2026 · 100.0%Aug · 100.0%Sep · 100.0%
Jul 2026
Aug 2026
Sep 2026

Docs - Operational

100% - uptime
Jul 2026 · 100.0%Aug · 100.0%Sep · 100.0%
Jul 2026
Aug 2026
Sep 2026

Integrations - Operational

100% - uptime
Jul 2026 · 100.0%Aug · 99.89%Sep · 100.0%
Jul 2026
Aug 2026
Sep 2026

API and MCP - Operational

100% - uptime
Jul 2026 · 100.0%Aug · 100.0%Sep · 100.0%
Jul 2026
Aug 2026
Sep 2026

Marketing website - Operational

100% - uptime
Jul 2026 · 100.0%Aug · 100.0%Sep · 100.0%
Jul 2026
Aug 2026
Sep 2026

Notice history

Sep 2026

No notices reported this month

Aug 2026

Zapier integration: OAuth connection errors
  • Resolved
    UTC
    Resolved

    We've rolled back the change that caused the Zapier OAuth connection errors. If you were affected, please try the following steps:

    1. Do a hard refresh of your browser (or log out of Zapier and log back in).

    2. Try connecting your Zapier integration again.

    This should now work as expected. If you're still running into issues after these steps, please email support@dovetail.com with a screen recording of the issue (with your browser console log open) so we can continue investigating.

  • Monitoring
    UTC
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Identified
    UTC
    Identified

    We've identified the root cause of the Zapier OAuth connection errors and are now working on a fix. We'll continue to post updates here as we make progress.

  • Investigating
    UTC
    Investigating

    We're aware that some users are unable to connect or reconnect the Zapier integration, seeing an OAuth or authorization error. Our team is investigating and will post updates here as we learn more. This is impacting all customers using Zapier and Dovetail.

    If you're affected, no action is needed on your end right now — we'll update this page once we have a fix or workaround. We apologize for any inconvenience.

Data titles may change when using Copy or Duplicate
  • Resolved
    UTC
    Resolved

    This incident is now resolved. The Copy to and Duplicate actions are working normally and will no longer change titles to "Loading."

    Our engineers were able to restore the majority of affected titles, though a small number could not be recovered. If you notice any data still showing "Loading" as its title, you can safely rename it.

    We apologize for any inconvenience this may have caused, and thank you for your patience while we worked through this issue.

    If you continue to run into any issues, please reach out to our team at support@dovetail.com

  • Monitoring
    UTC
    Monitoring

    We have identified and fixed the root cause of this issue, so the Copy to and Duplicate actions will no longer change titles to "Loading".

    Our engineers are now working to restore the titles that were affected while the issue was active. You can now use the Copy to and Duplicate actions within project as normal.

    We will provide a further update once the restoration of affected titles is complete.

  • Identified
    UTC
    Identified

    We have identified the issue causing data titles to change to “Loading” when using the Copy to or Duplicate actions within a project.

    Our team is working on a fix to prevent this from happening going forward. We are also investigating the possibility of restoring affected data titles back to their original names.

    The title restoration process may take several hours, and we will provide another update once we have more information.

  • Investigating
    UTC
    Investigating

    We are investigating an issue where using the Copy to or Duplicate actions within a project may incorrectly change the titles of the original data and the copied data to "Loading".

    This issue is affecting customers across regions, and we are working to identify the cause and restore affected titles where possible.

    Workaround:
    At this time, we recommend avoiding the use of Copy to and Duplicate actions within projects until further notice.

    We will provide updates as more information becomes available.

Jul 2026

Degraded citation outputs in Chat and Agents
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Identified
    UTC
    Identified

    We have identified that citation failure rates in Chat and Agent outputs have risen again. We are actively investigating this issue. Thank you for your patience.

  • Resolved
    UTC
    Resolved

    This incident has been resolved. Citations should work as expected now. If you continue to run into any issues, please reach out to us at support@dovetail.com

  • Identified
    UTC
    Identified

    We have identified higher than usual failure rates of citations appearing in Chat and Agent outputs. We are currently working on a fix. Thank you for your patience.

Jul 2026 to Sep 2026

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