Degraded citation availability in agent outputs

Resolved

Degraded performance

Started 4 days agoJuly 10, 2026Lasted about 7 hours5:26 AM12:31 PMUTC

Affected

Dovetail web application

Agents

Updates

Resolved
July 10, 2026 at 12:31 PMUTC
Resolved
July 10, 2026 at 12:31 PMUTC
This incident has been resolved.
Investigating
July 10, 2026 at 5:26 AMUTC
Investigating
July 10, 2026 at 5:26 AMUTC
We're investigating an issue where some customers have reported that citations are no longer showing in some responses created by agents.

Dovetail - Degraded citation availability in agent outputs – Incident details