Dovetail - Chat unavailable for AU region workspaces – Incident details

All systems operational

Chat unavailable for AU region workspaces

Resolved
Partial outage
Started 6 days agoLasted about 3 hours

Affected

Dovetail web application

Partial outage from 6:28 AM to 9:26 AM

Magic features

Partial outage from 6:28 AM to 9:26 AM

Updates
  • Resolved
    Resolved

    This issue has been resolved. Thank you for your patience. If you have an AU hosted workspace, we recommend performing a hard refresh of your browser before trying Chat again. If you continue to experience any issues, please reach out to us at support@dovetail.com.

  • Identified
    Identified

    Chat is currently unavailable for workspaces hosted in the AU region. We've identified the issue and are working on a fix. We'll update this page as soon as we have more information.