Citations in chat are currently unavailable

Resolved

Operational

Started 8 months agoNovember 11, 2025Lasted about 2 hours11:18 PMNovember 12, 202512:58 AMUTC

Affected

Dovetail web application

Projects

Channels

Updates

Resolved
November 12, 2025 at 12:58 AMUTC
Resolved
November 12, 2025 at 12:58 AMUTC
The issue impacting citations (source links) within chat conversations has now been resolved. Thank you once again for your patience and understanding while we addressed this incident.
If you continue to experience any unusual behavior with citations, please reach out to our support team.
Identified
November 11, 2025 at 11:21 PMUTC
Identified
November 11, 2025 at 11:21 PMUTC
We are continuing to work on a fix for this incident.
Investigating
November 11, 2025 at 11:18 PMUTC
Investigating
November 11, 2025 at 11:18 PMUTC
We are actively investigating an issue impacting the rendering and display of citations (source links) within chat conversations. We appreciate your patience as our team works to restore full functionality.

Please reach out to our support team if you have further queries and we will keep you updated in the meanwhile.

Dovetail - Citations in chat are currently unavailable – Incident details