Dovetail - Project exports are failing for all users – Incident details

All systems operational

Project exports are failing for all users

Resolved
Degraded performance
Started 5 months agoLasted 22 minutes

Affected

Dovetail web application

Degraded performance from 10:32 PM to 10:54 PM

Projects

Degraded performance from 10:32 PM to 10:54 PM

Updates
  • Resolved
    Resolved

    A fix has been rolled out and we've confirmed project exports are now working again. Apologies again for the inconvenience!

  • Identified
    Identified

    We've identified the cause and are rolling out a fix.

  • Investigating
    Investigating

    We're currently investigating an issue affecting project exports, causing them to fail. We'll provide an update as soon as we've identified the cause. Apologies for any inconvenience caused.