Dovetail - Dovetail Unavailable – All requests timing out – Incident details

All systems operational

Dovetail Unavailable – All requests timing out

Resolved
Major outage
Started almost 5 years agoLasted about 2 hours
Updates
  • Resolved
    UTC
    Resolved

    This incident has been resolved.

  • Update
    UTC
    Update

    We are continuing to monitor for any further issues.

  • Monitoring
    UTC
    Monitoring

    The cause of the issue has been identified as a database failover. The system has recovered automatically but we are continuing to monitor the situation.

  • Investigating
    UTC
    Investigating

    We are currently investigating this issue.