Dovetail - Sentiment analysis is not being carried out on imported notes – Incident details

All systems operational

Sentiment analysis is not being carried out on imported notes

Resolved
Partial outage
Started almost 4 years agoLasted about 2 hours
Updates
  • Resolved
    UTC
    Resolved

    This incident has been resolved.

  • Identified
    UTC
    Identified

    The issue has been identified and a fix is being implemented.

  • Investigating
    UTC
    Investigating

    Notes imported via zapier or CSV import with sentiment analysis requested are currently not going through the sentiment analysis process. We are investigating this issue.