Dovetail - Chat unavailable for AU region workspaces – Incident details

All systems operational

Chat unavailable for AU region workspaces

Resolved
Partial outage
Started 4 days agoLasted about 3 hours

Affected

Dovetail web application

Partial outage from 11:04 PM to 1:52 AM

Magic features

Partial outage from 11:04 PM to 1:52 AM

Updates
  • Resolved
    Resolved

    This incident has been resolved. If you have an AU hosted workspace, we recommend performing a hard refresh of your browser before trying Chat again. If you continue to experience any issues, please reach out to us at support@dovetail.com.

  • Identified
    Identified

    Chat is currently unavailable for AU region workspaces. We've identified the cause and are working on a fix — we'll share updates here as we have them.