Citations in chat are currently unavailable

Resolved

Operational

Started 23 days agoLasted about 2 hours

Affected

Dovetail web application

Projects

Channels

Magic features

Updates

Resolved
November 12, 2025 at 12:58 AM
Resolved
November 12, 2025 at 12:58 AM
The issue impacting citations (source links) within chat conversations has now been resolved. Thank you once again for your patience and understanding while we addressed this incident.
If you continue to experience any unusual behavior with citations, please reach out to our support team.
Identified
November 11, 2025 at 11:21 PM
Identified
November 11, 2025 at 11:21 PM
We are continuing to work on a fix for this incident.
Investigating
November 11, 2025 at 11:18 PM
Investigating
November 11, 2025 at 11:18 PM
We are actively investigating an issue impacting the rendering and display of citations (source links) within chat conversations. We appreciate your patience as our team works to restore full functionality.

Please reach out to our support team if you have further queries and we will keep you updated in the meanwhile.

Dovetail - Citations in chat are currently unavailable – Incident details