Dovetail - Users may experience redirect login issues – Incident details

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Users may experience redirect login issues

ResolvedPartial outage 30%5 hours 10 minutes

Affected

Dovetail web application

Partial outage from 3:35 PM to 8:45 PM

Authentication

Partial outage from 3:35 PM to 8:45 PM

  • ResolvedUTC

    This incident has been resolved. If you are still experiencing issues, please reach out to our support team at support@dovetail.com

  • MonitoringUTC
    We implemented a fix and are currently monitoring the result.
  • InvestigatingUTC
    We are currently investigating an issue where some users may experience a redirect login loop. As a temporary workaround, please try clearing your browser cache or using an incognito/private window. A permanent fix is in progress, and we will provide updates as soon as it’s resolved.