Issue with highlight reel exports

Resolved

Degraded performance

Started about 5 years agoJuly 01, 2021Lasted 1 dayJuly 01, 20211:53 AMJuly 02, 20216:29 AMUTC

Updates

Resolved
July 02, 2021 at 6:29 AMUTC
Resolved
July 02, 2021 at 6:29 AMUTC
This incident has been resolved.
Update
July 02, 2021 at 1:09 AMUTC
Update
July 02, 2021 at 1:09 AMUTC
We are continuing to monitor for any further issues.
Monitoring
July 02, 2021 at 12:41 AMUTC
Monitoring
July 02, 2021 at 12:41 AMUTC
A fix has been implemented and we are monitoring the results. Please contact us if you have any issues with video highlight reels https://dovetailapp.com/contact/
Investigating
July 01, 2021 at 1:53 AMUTC
Investigating
July 01, 2021 at 1:53 AMUTC
We've identified that visual artifacts are present on some video highlight reel exports

Dovetail - Issue with highlight reel exports – Incident details