Crashing when editing transcripts in Google Chrome

Resolved

Degraded performance

Started almost 3 years agoLasted about 24 hours

Affected

Core

Core - USA

Updates

Resolved
November 30, 2021 at 10:58 PM
Resolved
November 30, 2021 at 10:58 PM
This incident has been resolved.
Monitoring
November 30, 2021 at 3:36 AM
Monitoring
November 30, 2021 at 3:36 AM
A fix has been implemented and we are monitoring the results.
Identified
November 30, 2021 at 12:47 AM
Identified
November 30, 2021 at 12:47 AM
The issue has been identified and a fix is being implemented.
Investigating
November 29, 2021 at 11:18 PM
Investigating
November 29, 2021 at 11:18 PM
We are currently investigating this issue. As a workaround, users can still edit transcripts reliably in other browsers like Firefox or Safari.

Dovetail - Crashing when editing transcripts in Google Chrome – Incident details