Dovetail homepage unavailable for some customers

Resolved

Degraded performance

Started almost 3 years agoLasted about 1 hour

Updates

Resolved
March 21, 2022 at 11:17 AM
Resolved
March 21, 2022 at 11:17 AM
This issue has now been resolved.
Identified
March 21, 2022 at 10:23 AM
Identified
March 21, 2022 at 10:23 AM
The homepage (https://dovetailapp.com/home/) is unavailable for some customers on our Analysis plan. Affected customers will see a message stating that they do not have access. We have identified the issue, and are currently working on a fix.

Dovetail - Dovetail homepage unavailable for some customers – Incident details